Manage Your Service from Your Customer Portal
View your upcoming cleanups, update your payment info, manage gate access notes, and more — all in one place. Your Pawgreen account is available online 24/7.
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Everything You Need, In One Place
Your customer portal puts full control of your service over to you — no phone calls or emails required.
View Your Schedule
See your upcoming service dates and check when your last cleanup was completed.
Manage Payment Info
Update your card on file, view past invoices, and manage your billing details securely.
Pause or Skip a Visit
Going on vacation or don't need a cleanup this week? Update your schedule in seconds.
Update Yard & Gate Info
Change gate codes, yard access notes, or areas to clean any time your setup changes.
Service History & Photos
Review completed cleanups and any photos our techs leave after each visit.
Notification Preferences
Choose how and when you're notified — text, email, or call — for on-the-way and completed visits.
Common Tasks, Made Simple
New to the portal? Here's how to handle the most common requests on your own.
1Update Your Payment Method
- Log in to your customer portal
- Go to the Billing or Payment Methods section
- Select "Update Card" and enter your new card details
- Save — your new card will be used for future visits
2Skip or Pause an Upcoming Cleanup
- Log in and open your Schedule or Upcoming Visits section
- Select the visit you'd like to skip
- Choose "Skip" or "Pause Service" and confirm
- You won't be charged for the skipped visit
3Update Gate Code or Yard Notes
- Log in and go to your Property or Account Details
- Find the Gate Code / Access Notes field
- Enter your updated code or instructions
- Save — our techs will see this before your next visit
4View Service History & Photos
- Log in to your customer portal
- Open the Service History or Visit Log section
- Select any past visit to view details and photos
- Use this to confirm your last cleanup date
5Change Notification Preferences
- Log in and go to Account Settings or Notifications
- Choose text, email, or phone for each notification type
- Toggle on-the-way and completed alerts as you'd like
- Save your preferences
6Need Help With Something Else?
- Most account changes can be made directly in the portal
- For anything else, reach out and we're happy to help
- Call or text us at (612) 208-7501
- We typically respond within 1 business day
Ready to Manage Your Account?
Log in to your customer portal to view your schedule, update your info, and more.
Need help logging in? Call or text (612) 208-7501
